Privacy Policy

OpenEcomAI ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information you provide directly to us, including your name, email address, shipping address, payment information, and any designs or content you upload to the platform.

We also automatically collect certain information when you use the platform, such as your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to process orders, provide customer support, personalize your experience, improve our services, send marketing communications (with your consent), prevent fraud, and comply with legal obligations.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure payment processing through certified third-party providers, regular security audits, and access controls for our internal systems.

Cookies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for the platform to function cannot be disabled.

Third Parties

We do not sell your personal information. We may share your information with trusted service providers who help us operate the platform, including payment processors, shipping carriers, and print fulfillment partners.

We may also disclose your information when required by law, to protect our rights, or with your explicit consent.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also have the right to opt out of certain processing activities, restrict processing, or withdraw consent at any time. To exercise these rights, use the GDPR request form below or contact us through our contact page.