Terms of Service

Acceptance of Terms

By accessing and using OpenEcomAI ("the Platform"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

Account Terms

To access certain features, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your password and for any activities or actions under your account.

Products & Pricing

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit the quantities of any products or services that we offer. Prices are displayed in the currency selected and include applicable taxes where required by law.

Orders

We reserve the right to refuse any order you place with us. All payments are processed securely through our third-party payment providers. Custom print-on-demand products are made to order, and due to the personalized nature of these items, returns and exchanges may be limited.

Shipping

Shipping times and costs vary depending on your location and the shipping method selected. We are not responsible for delays caused by customs, weather, or other events beyond our control. International orders may be subject to customs fees and duties, which are the responsibility of the recipient.

Returns

We offer a 30-day return window for eligible items. Custom and personalized products cannot be returned unless there is a manufacturing defect. Please review your designs carefully before placing an order. For full details, visit our Returns & Exchanges page.

Intellectual Property

The Platform and its original content, features, and functionality are owned by OpenEcomAI and are protected by international copyright, trademark, and other intellectual property laws.

By uploading designs or content to the Platform, you represent that you own or have the necessary rights to use such content. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content in connection with the services.

Limitation of Liability

To the fullest extent permitted by applicable law, OpenEcomAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or other intangible losses resulting from your use of or inability to use the Platform.

Contact

If you have any questions about these Terms of Service, please contact us at our contact page.